PRIVACY POLICY

Welcome to Hello Freedom ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

We collect various types of information to provide and improve our service to you:

• Personal Identity Information: Name, email address, phone number, and shipping address.
• Payment Information: We do not store your credit card details. All payment transactions are processed through secure third-party payment gateways (Razorpay).
• Technical Data: IP address, browser type, operating system, and access times used to prevent fraud and improve site performance.
• Customization Data: Images or designs you upload for printing on our products.

We use the collected data for the following purposes:

• To process and deliver your orders efficiently.
• To communicate with you regarding order updates, shipping status, and support.
• To verify your identity and prevent fraud during transactions.
• To improve our website functionality and user experience.
• To send promotional emails (only if you have opted in).

We do not sell or trade your personal information. However, we may share data with trusted third parties to fulfill services:

• Logistics Partners: To deliver your products (e.g., Delhivery, BlueDart).
• Payment Processors: To securely process your payments.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

We use cookies to enhance your experience. Cookies are small files stored on your device that allow us to:

• Keep you logged in.
• Remember items in your shopping cart.
• Analyze site traffic and trends.

You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

We implement industry-standard security measures to protect your data, including:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted via HTTPS.
• Secure Databases: Your personal data is stored in secure environments with restricted access.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data (subject to legal retention requirements).
• Opt-out of marketing communications at any time.